Having been an early adopter of this franchise operation, Charlie had always had a good relationship with the franchise owners. He moved premises in 2014, having built up a sustainable business. Then, what had been an honest and open relationship became something different. Charlie knew that things were changing, but he didn’t know what to do.


We provided Charlie with 1-2-1 coaching to help him decide what he wanted his future to look like and how he could achieve his goals.


We worked with Charlie for three months. Early in 2015, he took the courageous decision to leave the franchise operation and set up his own business. Charlie said: 

“Right at the start I was told that I had all the answers and no one was going to tell me what to do.  I still can’t believe that asking questions and challenging my thinking could have uncovered so much….deciding what to do was probably the hardest part, but once I had made the decision I knew I had done the right thing. I’m not sure what the future holds, which is scary and exciting in equal measures.  Now it’s a case of watch this space".