"Melanie is an inspirational character and a dynamic and engaging public speaker. We invited her to speak at our spring Higher Education Client Forum and she delivered a wonderful verbal, interactive presentation that was exactly what we'd hoped for. She had our clients captivated as well as emotionally and intellectually engaged thanks to her extraordinary communication skills and ability to put people at ease."

"Working with Mel we were able to improve the income of our £6 million catering operation by 35% during one of the toughest recessions this country has ever seen. Not only that, for the first time ever we started to make a profit. With hindsight I can see that we weren’t just addressing the immediate issue of poor financial performance but creating long term cultural shift that would make us more financially robust for years to come."

"Mel is a rare combination in the business world. An experienced detailed process oriented operations director but one who also understands the importance of people, and has the gift to get people to embrace and drive their own improvement."

“Mel helped me to grasp what I can do and achieve and what is yet possible.”

"I found Melanie's coaching meetings very inspirational, motivational and creative. Thanks to her training we discovered that most of our personal values were also representing the ethos of our agency, helping us to set up goals and achieve these efficiently as individuals and, most importantly, as a team."

"Mel is passionate about what she does. She brings a combination of enthusiasm, drive and insight into her work and uses this blend to make a real difference. She is able to clearly pinpoint problems and opportunities then develop the strategy and plan to get there."

“Mel absolutely revolutionized a whole area of the business with her project to create a company vision, mission and set of values. The whole workforce bought into it, and this was absolutely instrumental in helping us continue on the journey from a small to a medium sized business.”

"Mel is a confident, enthusiastic and effervescent speaker with a clear passion for organisational culture and strategic change management. She's bold and engaging."  

"Mel came to our business for a values workshop, and I found it to be both very insightful and incredibly useful. A must-experience workshop for any company looking to set its values down on paper."

“Mel opened our member event in July with a pre-dinner session, looking at Organisational DNA. Mel’s background in hospitality enabled her to deliver a great session tailored to our audience, addressing employee engagement on every level to achieve and deliver the ‘Excellence’ our customers come to expect. With such a lively and passionate approach to the session, Mel was warmly received and it was a pleasure working with her.”

"Our organisation has already experienced a huge amount of change and I wanted to bring someone in who could bring us back together as a team with a shared vision. Melanie was amazing. I have always known we have a great staff team, but to have someone like Melanie come in and help you affirm what I thought helped me to take things to the next level. I would strongly recommend Melanie, she is a fantastically personable individual"

"I'm a coach and an experienced one too so I liked to think I know what great coaching feels like .. Mel's coaching is truly great! I felt thoroughly inspired and held through our sessions. Her insights and ability to really hear, her warmth and authentic style made the whole process very safe and powerful . Thank you Mel! I learnt heaps too!"